Last updated: January 22, 2026
Summary: These Terms govern your use of our website. By using our website, you agree to these Terms. Our actual penetration testing services are governed by separate service agreements.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and Merlano Defense, LLC, a Delaware limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the website located at www.merlanodefense.com (the "Website").
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Website.
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Website. By using our Website, you represent and warrant that you meet these eligibility requirements.
This Website provides information about Merlano Defense, LLC and our cybersecurity services, including penetration testing, security assessments, and related professional services. The Website also allows visitors to schedule consultation calls through our third-party scheduling provider.
The actual provision of penetration testing, security assessments, and other professional services is governed by separate service agreements, master service agreements (MSAs), and/or statements of work (SOWs) that will be negotiated and executed independently of these Terms.
Important: These Website Terms do NOT constitute authorization to perform any security testing. All penetration testing and security assessment services require explicit written authorization through a separate service agreement.
You may use our Website solely for lawful purposes to:
You agree NOT to:
All content on this Website, including but not limited to text, graphics, logos, images, icons, photographs, audio clips, digital downloads, data compilations, software, and the design, selection, and arrangement thereof (collectively, "Content"), is the exclusive property of Merlano Defense, LLC or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
"Merlano Defense" and our logo are trademarks of Merlano Defense, LLC. You may not use these marks without our prior written permission.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:
Our Website integrates with third-party services, including:
Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third parties.
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Information on this Website is for general informational purposes only and does not constitute professional security advice. You should consult with qualified professionals before making decisions based on information found on this Website.
Please read this section carefully as it limits our liability to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MERLANO DEFENSE, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR THESE TERMS EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US AND SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Nothing in these Terms shall limit or exclude liability for:
You agree to defend, indemnify, and hold harmless Merlano Defense, LLC, its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
This defense and indemnification obligation will survive these Terms and your use of the Website.
Before initiating any formal dispute resolution proceeding, you agree to first contact us at sales@merlanodefense.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, either party may proceed to formal dispute resolution.
Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Delaware. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures.
YOU AND MERLANO DEFENSE, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Merlano Defense, LLC regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer without consent will be null and void. We may freely assign or transfer these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government actions, power failures, internet or telecommunications failures, or cyberattacks.
Any notices required or permitted under these Terms shall be sent to us at sales@merlanodefense.com. We may provide notices to you via the email address associated with your account or by posting on the Website.
We reserve the right to modify these Terms at any time at our sole discretion. If we make material changes, we will post the updated Terms on this page with a new "Last updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
We encourage you to review these Terms periodically for any changes.
If you have any questions about these Terms, please contact us at:
Merlano Defense, LLC
Delaware, USA
Email: sales@merlanodefense.com